Questions we hear the most.

We do not sell tiers or packages. Every engagement is scoped to your project: we start with a conversation about your business and what your website needs to do, then send a written proposal with clear deliverables, a timeline, and a price. That can be a focused one-time build or a full make-market-maintain engagement. We offer discounts for veteran-owned, minority-owned, and women-owned businesses.

Yes, yes, yes, and yes. Our founder is a Navy Special Operations veteran and his wife is a Chinese immigrant launching her own startup. All of these groups hold a special place at Rainier, and we believe in removing barriers to helping your company get found and do business online. Mention it when you reach out and we will build the discount into your proposal.

A focused marketing site typically goes from kickoff to launch in a few weeks. Larger builds with custom features, integrations, or lots of content take longer. The biggest variable is how quickly content, feedback, and approvals come back to us, so your written proposal includes a timeline scoped to your project and what we need from you to hit it.

It starts with a discovery call about your business and what your website needs to do. You get a written proposal with fixed scope, a timeline, and a price; then we design and build in short review cycles so you see real progress early. We launch with analytics and SEO in place, and from there the make-market-maintain approach on our homepage carries the site forward.

Your goals for the site, any brand assets and copy you already have, and access to your current domain and hosting if we are migrating an existing site. Most of all, we need a decision-maker who can turn feedback around quickly; that is what keeps timelines on track. Starting from zero is fine too: domain setup and copywriting can be scoped into the engagement.

Absolutely. We are not one-trick ponies at Rainier. Our developers are full-stack software engineers who can build whatever your business needs: custom features, integrations, databases, dashboards, and more. If it belongs on the web, we can make it.

Whatever your project calls for. A full engagement can cover website design, construction, and maintenance; domain management; database configuration; Google Workspace, email, and analytics setup; SEO; and ongoing copywriting. We scope in exactly what you need and nothing you do not. Go run your business; we have the tech covered.

You do. Once your project is paid for, the code, the content, and the domain are yours, and accounts are set up in your name wherever the provider allows it. There is no lock-in: if we ever part ways, we hand everything over and you carry on without us.

We deploy to modern managed hosting; Vercel is our platform of choice. If you want us to keep things running, an optional care plan covers monitoring, updates, and security patches within an agreed scope. Without one, you still own and control everything and can host the site wherever you like.

Yes, as a default part of every build: semantic HTML, clean metadata, structured data, sitemaps, and strong Core Web Vitals, plus readiness for AI-driven search. Ongoing content strategy and SEO work are available as an add-on. Nobody can honestly guarantee rankings, and we do not; we build the foundation that earns them.

That depends on how we build it. If you want to edit content without touching code, we can wire up a CMS; if you would rather never think about it, we handle updates for you under a care plan. We decide together during discovery, based on how often your content changes and who will be making the changes.

Both. We take on audits, performance and SEO fixes, and new features for sites we did not build, and we do ground-up rebuilds when the foundation is the problem. If the cheaper path gets you where you need to go, that is the one we will recommend.

If we maintain your site as part of an ongoing engagement, updates are included. For one-time builds, your proposal includes a defined support window after launch, and further updates are scoped and quoted like any other work: a clear price agreed up front, never a surprise hourly bill.

Given the nature of the work, we do not offer refunds on work performed; the primary cost is our developers' time, and we believe in compensating them for their effort. That said, we stand behind the work. If you are not satisfied with an ongoing engagement, we will refund the remaining balance and transfer full control of the website to you. For one-time projects, we will keep working with you at no added cost to make the work we scoped right.